2.1 To transact using our platform, you will need to give us a valid email address. We may collect further information depending on the services you use. For instance, if you are a Supplier, we will require more details such as payment information, shop contact number, and address. Kindly note that for security and performance purposes, some content may need to be accessed by internal personnel at any time.
2.2 Your username is displayed publicly. The users may see your reviews, ratings, and related photos for the items you are selling. They may also check your profile information, including the date you joined, your listed items, and your shop details.
2.3 To help understand how you interact with our Site and services and for several other purposes, we use technologies such as clear gifs, cookies, flash cookies, clear gifs, and log files to provide you the best user experience. The data we collect may include, but are not limited to, your Internet Protocol (IP) address, type, and characteristics of your computer and/or mobile device, including the operating system (OS), browser type, and the pages and time of your visit on our website.
2.4 We automatically collect and record data like email address, IP address, cookies, and data about our Site visitors, even not yet registered, in connection with specific features.
2.5 We may reach out to Suppliers privately to request more information about their shops or items posted on the Site or check compliance with our policies and the relevant law.
3.2 We commonly use the information to administer and enhance our services, for identification and authentication, for billing and payments, for targeted marketing, whether online and offline, contact members and interested parties, and general research and reporting.
3.3 As part of the sales transaction, the platform facilitates sharing information between the two users involved in the process, such as the email address, shipping/delivery address, and payment information. Users who obtained another User’s data through the use of Our Services thus agree that they will (a) adhere to all relevant personal data protection laws, (b) allow the User (owner of personal data) the authority to remove their collected data upon request. You are not given the authority to use the information for unsolicited commercial messages or unofficial transactions.
3.4 We can use your information to contact you. These messages are delivered through email or push notifications; hence, every account must keep an active email address on file to receive Our communications. We may also contact you through mobile or telephone for any transaction support and related purposes.
3.5 Some messages from us are service-related and required for compliance purposes, i.e., email address confirmation, welcome email, order notification, and agreement with the Site. You may not opt-out of getting service-related communications from us, except you terminate your account.
3.6 We may release your data to a third party to defend, secure, or execute our legal rights or protect against legal claims or comply with the law, such as investigations into criminal activities.
3.7 We may share demographic information with our business partners, but it will always be aggregated and anonymized, so personally-identifiable information is not revealed.
4.1 We are both a marketplace and a community. Our Site offers several features that allow users to interact in public, like writing reviews or in private such as contacting the seller. Please use your good judgment when sharing or posting your personal information. Be conscious that any personal details you post/submit can be read, collected, or used by others and can be used to send you unsolicited messages.
5.1 you must protect your account against unauthorized access by carefully choosing and keeping your password.
5.2 We encrypt sensitive data such as your credit card details using secure socket layer technology (SSL), which our payment processing partners handle. Your payment information is safe even from us.
5.3 Regrettably, no process of transmission over the Internet or method of storage is 100% secure. Hence, while we strive to protect your personal information, we can’t ensure its absolute security.
6.1 We will hold your information only for as long as necessary and required to render you services. If you no longer desire us to give you services, you may terminate your account. We will only hold and utilize your information as a future reference to comply with our legal responsibilities, resolve disputes, and support our understandings afterward.
7.1 As a user, you can access, correct, modify, and remove personal information connected with your account by visiting your account settings.